Conference Date 21st & 22nd March 2018 Learn how to take an outcomes-based approach Governments are increasingly focused on being customer-centric and outcomes-based. As a result, they are starting to move towards outcomes-based approaches. An outcomes-based approach allows departments and specific program areas to organise and communicate priorities to achieve outcomes. It takes the focus off measuring what’s been done and puts it onto measuring what’s been achieved. But it isn’t easy; it requires a supportive culture and a very specific skill set. The Migrating Towards Outcomes-Based Approaches conference will provide you with the knowledge and information you need to take an outcomes-based approach. The conference will cover: How Government agencies around the world are applying outcomes-based approaches How to build a culture that supports outcomes-based approaches Lessons from commissioning and deliverology How to apply an outcomes-based approach: establishing measurable performance expectations, identifying the right indicators, monitoring progress, using indicators to manage to outcomes Who will attend? Representatives of Government Departments/Agencies with responsibility for: Programs Policy + Strategy Commissioning Contract Management Impact Investment Performance Evaluation Reporting Representatives of NGO’s with responsibility for: Outcomes Measurement Impact Measurement Evaluation SMC Conference & Function Centre 66 Goulburn Street (cnr Castlereagh St) Sydney NSW 2000

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