Warranty Chain Management / A Holistic View to Cost Savings
/ Risk Management
Cost Reduction Success Stories
Strategy and Management
Warranty as a Competitive Advantage
Warranty Policy
Outsourcing
Service Contract Management
Extended Warranties
Warranty Accrual and Accrual management
Differences in Accounting Treatments (implications for accruals and
benchmarking)
Legal Aspects of Warranty
Warranty Metrics and Benchmarking\
Warranty Data Management, Mining and Analysis
Warranty Tools and Processes
Supplier Warranty Cost Recovery
Customer Experience of Warranty
Design for Warranty (Quality, Reliability, Supportability, Usability, Customer
Self-Repair, etc)
Call Center Management to Reduce Warranty Costs
Warranty and Operations Management
Warranty/Service Contract Auditing
Warranty Fraud
Warranty Training
Presenting at WCM 2018:
Presenters are asked to submit an abstract of approximately 200 words in English
in Word, pdf or HTML format. The abstracts will be reviewed by a reviewing
committee and presenters informed about acceptance by early Fall 2017. Should
you wish to submit an abstract with your idea/s for a presentation, a panel
discussion and/or a pre-conference workshop, please click on the following link
to obtain a guidance template for your submission:
http://www.warrantyconference.com/conference-program/call-for-papers.html
If your abstract is accepted, then you will be asked to submit your full paper
and your presentation slides according to instructions that will be sent to
you. It is accepted that in some instances presenters may be unable to provide
a full paper in support of a presentation. In these instances a presentation
with attached speaker notes will be accepted.
Accepted abstracts, papers and presentations will be published on the
conference CD and Web proceedings. Acceptance of a paper means an obligation
for at least one of the authors to attend the conference and present the paper.
For WCM 2014 accepted speakers will be offered complimentary conference for ONE
author only. Please note attendance at WCM events includes fully catered
breakfasts, lunches as well as Cocktail Networking events.
To submit your proposal, please send an email to papers@algassociates.com with your
presentation, panel discussion and/or workshop proposals attached. Please
indicate whether you intend to submit a full paper and presentation slides or
just presentation slides.
CUT OFF DATE FOR RECEIVING ABSTRACTS:
SEPTEMBER 30, 2017
Chairing A Track
If you are interested in becoming a Track Chairperson, please e-mail inquiries@algassociates.com with
your name, company name, position and preferred Track topic.
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