Description:
Skills of Communication is a full-day session featuring the tools and tips of better verbal communication. It will test your assumptions and mental models and for many it may be the first time you learn about the Ladder of Inference, the Johari Window and more. The goal is to make you more aware of the tools available to help you become a better communicator in both your work and personal lives. The mastery of these skills is a long-term process, but by simply becoming more conscious of the various communication styles, including your own, you can approach conversations differently and change conversational direction to achieve better outcomes.
Workshop Objective:
To increase participant awareness and application of tools available to them to become better communicators in work and life.
Learning Outcomes:
Through participating and completing this workshop, participants will:
Key Topic Areas:
The purpose of communication
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