Application Procedure:
Complete application packets will be accepted until the position is filled; however, those submitted by 11:59 p.m. (PST) on May 200, 2019, are assured consideration.
Applicants must submit all of the following materials online at http://hrjobs.mtsac.edu to be considered for this position:
1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed résumé that summarizes educational preparation and professional experience for the position.
4. Two (2) letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation).
5. College and/or university transcripts showing the awarded/conferred degree (if applicable) are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.
Basic Function/Overview:
Under general supervision, performs the most complex and varied technical support and training related to telecommunication systems; installs, maintains, programs and troubleshoots telephone and voicemail systems and telecommunication peripherals. Maintains and troubleshoots telecommunication system servers for the registration of phones and to manage voicemail; designs, installs and maintains District telecommunication network infrastructure.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Director, Academic Computing and
Infrastructure. Exercises technical and functional direction over and provides
training to lower-level staff.
CLASS CHARACTERISTICS
This is an advanced journey-level class in the telecommunications support
series responsible for installing, maintaining, and troubleshooting
telecommunications systems. Employees at this level are required to be fully
trained in all procedures related to the assigned area(s) of responsibility,
working with a high degree of independent judgment, tact, and initiative. This
classification is distinguished from the Information Technology Support
Technician by its specialized telecommunications assignment. It is further
distinguished from the Telecommunication Technician in that the latter performs
the most complex technical and specialized duties assigned to the
Telecommunication Technician class series, including some basic analytical
work, and provides technical and functional direction to lower-level staff;
whereas, the Telecommunication Technician does not exercise technical and
functional direction to lower level staff.
License(s) & Other Requirements:
The incumbent may periodically be required to travel to a variety of locations. If operating a vehicle, employees must have the ability to secure and maintain a valid California driver’s license.
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