Job no: 590950
Work type: Support Staff
Pay Grade: 05
Major Administrative Unit / College: College Of Human Medicine
Department: Chm Flint 40000829
Salary: Salary Commensurate with Experience
Location: Flint
Categories: Full Time (90-100%), Clerical Technical- CT,
Research/Scientific, Union
Position Summary
The Pediatric Public Health Initiative, under the direction of Dr. Mona Hanna-Attisha, seeks a team of Interviewers for its CDC-funded grant to establish a Flint Registry. The Flint Registry’s goal is to connect people who were impacted by the Flint Water Crisis to resources and programs that serve to minimize the effects of lead on their health while promoting wellness and recovery.
The Interviewers will administer surveys over the phone and in person using pre-formatted scripts on a computer program and/or paper in accordance with specified protocols and procedures; and will enter data into a database, verify source documents/information; obtain missing data, compile data for reports, and perform data searches as requested.
The ideal candidate will have experience collecting information through scripted interviews and surveys, entering responses into a database, and communicating and working with people of all ages.
Duties and Responsibilities:
• Conduct telephone and in-person interviews, following a script
• Receive or collect interview information and process it according to standard
procedures to enter it into the databases or forward it for further processing
• Prepare and send mailings
• Answer phone calls and respond to emails
• Refer to lists to determine daily tasks
• Verify interview data to ensure accuracy and resolve inconsistencies and
discrepancies
• Process complex and diverse information and independently render decisions to
process data or request specific actions for follow-up
• Attend trainings and project meetings
• Keep information confidential
• Perform other duties as assigned
Unit Specific Education/Experience/Skills
Knowledge normally acquired from specialized training such as that acquired in one year of Data Processing or Key Punching; up to six months related experience in data processing, key entry or database; or an equivalent combination of education and experience.
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