Neovera is a trusted provider of complex hosting solutions, leveraging over a decade of unmatched technical expertise in IT consulting and infrastructure managed services. Headquartered in Reston, Virginia, Neovera’s clients range from start-up and non-profit organizations, to global media, distance-learning, and financial institutions. Our goal is to assist clients in achieving superior return on their investment with the optimization and management of high-availability IT infrastructure solutions.

Systems Engineer

Responsible for providing the leadership and coordination of the planning, development, and engineering of technical systems predominantly in Windows and Linux-based server environments.

Essential Duties And Responsibilities

  • Assist in managing Windows and Linux-based server environments.

    • Design and implement Windows and Linux-based server environments.
    • Install and configure server roles and software in accordance with design specifications.
    • Test and troubleshoot new installations. Should possess strong troubleshooting skills.
    • Perform operational tasks on the Windows and Linux-based servers, and the applications that they support. Work with less seasoned engineers and other technical teams to accomplish goals and create solutions for clients.
    • Produce and maintain documentation for ensuring consistent results by others in the organization.
  • Perform incident and problem resolution in accordance with service level agreements and approved maintenance windows.

    • Assist in monitoring work/incident ticket queues during normal business hours.
    • Participate in an on-call rotation with other engineers.
    • Discuss technical issues with technical and non-technical clients, bridging the gap between complex issues and end-user experiences in face-to-face meetings, teleconferences, and email.
  • Continuously expand proficiency and diversity of engineer teams.

    • Take a vendor-agnostic approach to problem solving; find and use the right product or combination of products for the job.
    • Test new products and features in lab environments.
    • Continuously help identify weaknesses in monitoring, server data collection, disaster preparedness, procedure documentation and team proficiency.
    • Work with teammates to share and learn knowledge in weekly team meetings.
  • Onsite client support may be required on occasion.
  • Performs other duties as assigned.

Education/Qualifications

Bachelor’s degree in Computer Science or related discipline preferred. Minimum of 4 years of experience in managing Windows servers, and minimum of 1 year of experience in managing Linux-based servers.

Other Qualifications

  • Active Directory (all functional levels) including group policy, login scripts, and other manipulations of AD.
  • Windows PowerShell – usage and scripting.
  • Experience providing support during non-business hours.

NEOVERA CULTURAL EXPECTATIONS FOR EMPLOYEES

  • Demonstrates steadfast integrity and candor always:

    • Possesses high ethical standards; earns trust and is a direct and truthful individual.
  • Does what is right and in the best interest of the organization.
  • Admits mistakes and maintains a “no surprises” work environment.
  • Reaches out to and cooperates with peers, supervisors, and other constituents (as appropriate) to establish a collaborative working relationship that focuses on achieving the business objectives and fulfilling the mission of NEOVERA

    • Demonstrates team work and acts with respect and professionalism always with other employees and constituents.
    • Is self-driven and can be counted on to exceed goals successfully:

      • Pushes self and others for results and follows-through on commitments.
      • Lives up to verbal and written agreements regardless of changing priorities and unexpected barriers.
      • Demonstrates tenacity and willingness to go the distance to get something done.
      • Exhibits “ownership” of their activities and responsibilities.
      • Actively asks questions and seeks to understand relationships between issues across the organization (importance, impact and relevance of the issues being presented and how they advance the goals of NEOVERA)

The overall well-being of our employees and their families is important, and Neovera provides many valuable benefits, programs and tools to help manage the various phases, developments, and priorities in your life.

  • Medical and Dental insurance coverage
  • Flexible Spending Account for pre-tax payment of Health and Dependent Care Expenses
  • Life Insurance
  • Short and Long Term Disability Insurances
  • Paid Vacation
  • Weekly Catered Lunch
  • Discounted Gym Membership
  • 401k
  • Competitive Base Salary

    Neovera is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state or applicable law.
Company DescriptionNeovera is a trusted provider of cyber security and complex hosting solutions, leveraging over a decade of unmatched technical expertise in IT consulting and infrastructure managed services. Headquartered in Reston, Virginia, Neovera's clients range from start-up and non-profit organizations, to global media, distance-learning, and financial institutions. Our goal is to assist clients in achieving superior return on their investment with the optimization and management of high-availability IT infrastructure solutions