Job no: 590934
Work type: Support Staff
Pay Grade: 05
Major Administrative Unit / College: College Of Human Medicine
Department: Chm Flint 40000829
Salary: Salary Commensurate with Experience
Location: Flint
Categories: Full Time (90-100%), Clerical Technical- CT,
Research/Scientific, Union
Position Summary
The Pediatric Public Health Initiative, under the direction of Dr. Mona Hanna-Attisha, seeks a interviewers for a child health and development screening and assessment project. This project is in collaboration with the Flint Registry. The Flint Registry’s goal is to connect people who were impacted by the Flint Water Crisis to resources and programs that serve to minimize the effects of lead on their health while promoting wellness and recovery. All children exposed to Flint water during the Flint Water Crisis will have an opportunity to be screened for health and development outcomes, and be referred for further assessment and services.
The Interviewer will primarily administer surveys in person at community-based locations using pre-formatted scripts on a computer program and/or paper in accordance with specified protocols and procedures; and will enter data into a database, verify source documents/information; obtain missing data, compile data for reports, and perform data searches as requested. Some interviews may occur over the phone.
The ideal candidate will have experience collecting information through scripted interviews and surveys, entering responses into a database, and communicating and working with people of all ages.
Duties and Responsibilities:
• Conduct telephone and in-person interviews, following a script
• Receive or collect interview information and process it according to standard
procedures to enter it into the databases or forward it for further processing
• Prepare and send mailings
• Answer phone calls and respond to emails
• Refer to lists to determine daily tasks
• Verify interview data to ensure accuracy and resolve inconsistencies and
discrepancies
• Process complex and diverse information and independently render decisions to
process data or request specific actions for follow-up
• Attend trainings and project meetings
• Keep information confidential
• Perform other duties as assigned
This position will be required to provide their own transportation to community-based sites in Flint and Genesee County.
Unit Specific Education/Experience/Skills
Knowledge normally acquired from specialized training such as that acquired in one year of Data Processing or Key Punching; up to six months related experience in data processing, key entry or database; or an equivalent combination of education and experience.
Desired Qualifications
Desired Qualifications:
• High School Diploma or GED
• Experience in making phone calls to individuals without prior introduction
(cold calls)
• Experience collecting information through scripted interviews and surveys,
entering data into a database, and working with people of all ages.
• Knowledge of the Flint community and/or Flint water crisis
• Available to work some nights and weekends
• Excellent interpersonal and communication skills
• Experience communicating with people of all ages
• Excellent computer skills, types at least 40 words per minute
• Data entry experience
• Multi-tasking skills
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