Summary:

Greets, advises, interviews, and provides technical information by telephone to students and the general public concerning registration and student records policies/procedures. Enforces and ensures compliance with the Federal Privacy Act. Assists students with registration questions. Issues transcripts from requests received in person and through the mail. Prepares letters, memos, and other documents from oral and written instructions. Assists in various registration and records procedures as needed.

Must be available during the hours of 8 AM to 1 PM or 12 PM to 5 PM.

Required Qualifications:

Graduation with a High School Diploma or GED and any combination of education and/or experience related to the summary of duties totaling two years.

Knowledge, Skills and Abilities:

  • Knowledge of college registration and records procedures.
  • Knowledge of business English (i.e. spelling, punctuation, and vocabulary).
  • Knowledge of general office practices and procedures.
  • Skills with computers and computer software applications, including Word, WordPerfect, and/or Excel.
  • Ability to perform a variety of clerical duties.
  • Ability to work with the public over the phone.
  • Ability to follow verbal and written instructions.
  • Ability to effectively communicate verbally and in writing.

Pay Range:

$9.00 - $11.25 per hour