Req #16-28499
In a lead capacity construct, test, and implement components of the Energy Management System (EMS) environment. Provide field support for all systems that enable business functions throughout Electric Grid Operations (EGO). Maintain a high degree of security, integrity, and continuity of business functions through EMSO support operations. Work with clients to analyze requirements and translate them into task that work toward meeting customer needs and expectations. Provide training as needed to lower level staff, and internal departments.
- Maintain systems in the production environment using sound enterprise best-practices in the areas of problem determination techniques and change control, leveraging the appropriate tools to analyze, identify, and resolve technical problems. - Act as a project management lead to implement systems including development of project scope, budget, and schedule. - Use of enterprise best-practice in design of LAN/WAN, Desktop, Server, Middleware, and Security Infrastructure environments, Ensure EMS/SCADA environments are of the highest system quality, reliability, and availability essential to avoid impact to revenue activities, customer satisfaction, and safety. Performs systems integration and interoperability, both internally and externally. Performs system hardware maintenance, including version/release lifecycle management and patching. Participate in Disaster Recovery support activities including technical design, planning, consultation, and testing. Contributes to the development and recommendation of standard operating procedures and guidelines in support of NERC CIP. Responsible for performing duties in compliance with NERC CIP guidelines.- Provides training to staff and other departments.
- Performs other duties as assigned
External Qualifications:This position is typically located in an indoor office area. May require working extended shifts when power or computer system conditions dictate. Periodically requires responding to 7x24 callouts. Needs to move around the office area to communicate with co-workers and assist others. This position is in a fast-paced and/or stressful environment, particularly during system emergencies.
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