Overview:
No engineer wants to tighten the same bolt over and over again. Engineers thrive on solving complex problems and putting their talents to use, and that’s where our CSI team comes in. The mandate of the CSI department is simple: automate, automate, and automate. Our CSI engineers hunt for opportunities to replace manual, repetitive processes with automation. Implementing these automations allows our skilled engineers to focus on creative work. So they don’t have to tighten that bolt, yet again.
Responsibilities:
- Code, develop, test, and deploy automations.
- Work through client requests and implement creative automation solutions via innovative coding and programming practices
- Leverage internal and client SMEs to gather details and requirements in order to implement or enhance automation.
- Repair impacted automations to ensure higher levels of autonomic success
- Help build global consistency by developing against internal software standards
- Drive higher levels of autonomic resolution and diagnostics through continual refinement of automation.
- Follow function and processes to drive automations to production implementation.
Qualifications:
- Demonstrable knowledge of scripting in at least 1 scripting language. (PowerShell, Bash, Perl, JavaScript, etc.)
- An understanding of ITIL (MSP) operations and systems administration
- Experience in Unix, Windows, TCP/IP, DNS, Apache, basic network troubleshooting
- Moderately strong interpersonal and communication skills
- Ability to work within a team and continually provide results.
- If it had to be done more than once, you have already automated it
