Capita Shareholder Solutions provides share register management services for public companies. Shareholder Solutions also offers a range of associated services for shareholders and employees.
The Business Analyst is responsible for eliciting and documenting business requirements and helping stakeholders to understand options for fulfilment. This will be performed through rigorous analysis and direct engagement with Shareholder Solutions stakeholders and development teams.
The role is a key role in ensuring that strategic and tactical solutions meet or exceed business requirements and meet the customers’ expectations. The Business Analyst will need to establish a thorough understanding of the client, the challenges they face and how our solutions deliver benefits to overcoming these obstacles.- Elicit requirements from business stakeholders and subject matter experts to understand their problems and needs, conversing in technical and non-technical terms. Manage strong stakeholders and scope of work, and resolve conflicting stakeholder views.
- Use appropriate means including interview, facilitation, document analysis and research to complete the task.
- Translate stakeholder needs into clear, concise and testable specifications in terms of behavioural and technical qualities, ensuring timely sign-off of documentation.
- Maintain and obtain agreement to a range of analysis artefacts in support of requirements definition:
- Assess and analyse proposed changes providing input to the estimating process.
- Apply available standards, methods and tools in an intelligent and effective way to produce a consistently high standard of documentation of both a technical and descriptive nature.
- Work with System Architects and UAT to ensure completed product meets business objectives and transfer knowledge when requested.
- Provide timely and accurate reporting for both line and project management.
Necessary Experience:
- Minimum of 4 years’ experience in a Financial Services environment as a Business Analyst
- Educated to Degree level or ISEB Diploma in Business Analysis or equivalent
- Excellent communication skills and a demonstrable ability to communicate with users and internal staff at all levels, to build relationships and give confidence.
- Proven negotiation skills working above and below and outside of own role.
- Complete product development life-cycle experience
- Ability to work on all industry standard BA artefacts
- Ability to use a range of analysis techniques that are appropriate to the situation.
- Proven problem solving and analysis skills in a software development and/or delivery environment.
- Ability to understand logical data models
- Ability to manage own time to tight deadlines
Desirable Experience
- Registration or Share Plans administration knowledge
- Experience using Rational Requisite Pro, Quality Centre or similar for recording requirements
- Experience working with mixed on and offshore teams
- Experience of adherence to PMO governance within an industry standard delivery framework
- Previous use of UML including Use Case Diagrams, Activity Diagrams etc.
Personal Attributes
- Able to work under minimum supervision and scope to overcome obstacles.
- Demonstrates business awareness and financial importance of added value or true cost to achieve.
- Pragmatic – understands business motivations and competing priorities but tailors approach to ensure requirements are met to sufficient quality standards without gold plating.
- Confidently presents thoughts and ideas with conviction and defends them from challenge with solid evidence.
- Flexible, coping well with unpredicted changes to get the job done.
What’s in it for you?
At Capita, training and development aren’t optional extras: they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you23 day’s holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share ownership scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.
What we hope you will do next
Help us find out more about you by completing our short application process – click apply now
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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