The Project Manager is responsible for leading project(s) from inception to execution. This includes planning, execution and managing the people resources and scope of the project(s). He/She ensures functional team alignment so that activities and deliverables for medium size complexity projects/accounts are executed on time, on budget, at the highest possible level of quality. In addition, the Project Manager supports the senior members of the Project, Account and Resource teams to manage client engagements and conform to agency process.
The Project Manager is an important member of the team(s), working closely with the development team to meet and exceed performance targets, foster a positive work environment, and serves as a model of professionalism and a reflection of the agency’s personality and culture.
A Project Manager has 3-5 years of experience in Project Management, and must have a proven record of not only independent execution of the below responsibilities and successful demonstration of the below competencies, but must also demonstrate the ability to successfully onboard, train, others in the Associate Level.
Partners with Account to apply experience across program mix, technologies, and promotional channels to deliver innovative solutions, leveraging agency capabilities that address client needs
Creates and manages project workplans at the program level, partnering with Account to define project requirements and success metrics and Resource Management to develop appropriate staff plans
Creates risk mitigation plan with possible scenarios and solutions for all projects based on executional experience as well as specific areas of project uncertainty
Collaborates with department leads to evolve agency service delivery process and toolset
Manages execution of work on assigned projects, holding all team members accountable to the delivery of their assigned work, maintaining project SOPs, and adhering to quality control practices
Manages and documents work status/hotsheets ensuring that team is tracking appropriately to the workplan
Proactively tracks resource needs across projects and alerts resource manager of unfulfilled gaps or capacity
Actively mitigates risk by anticipating potential executional barriers, identifying quality, budget, and timeline impacts, and developing possible solutions with appropriate input and collaboration
Identifies and documents changes in scope or workplan and alerts Account if client follow-up is needed
Resolves executional issues, ensuring appropriate team communication and escalation as warranted
Remains in communication with portfolio leads to anticipate the need for flexibility and helps others adjust their priorities and activities to meet the needs of the situation
Responsible for full project team time-tracking compliance and collaborating with senior team members to leverage time-tracking systems for analysis
