As a Sales Manager you’re a vital part of Knowland, responsible for generating revenue through selling our hospitality software. You’ll be responsible for strategically managing your assigned territory to maximize revenue, managing the sales cycle from start to finish. More specifically, you’ll drive new business by responding to incoming leads, outbound calling, conducting online product demos, and closing contracts. Ideally you’ll have at least one year of inside sales experience and enjoy working in a challenging, fast-paced, motivating sales environment. You’ll also have proven success building relationships with customers. Here are the main features of the role:

Key Responsibilities and Job Activities
  • Strategically manage an assigned geographic territory to exceed goals and quotas, building a key, sustainable pipeline to help drive new business
  • Manage the full sales cycle
  • Showcase company software using online demos to present Knowland products as an optimal solution to increase hotel group bookings
  • Work closely with Knowland’s Client Service team to ensure customer satisfaction
  • Follow up with potential customers after demos to close contracts
  • Update all sales prospecting notes and client outreach activities into company CRM system
Minimum Qualifications
  • Prior experience with outbound calling, prospecting, business development and/or direct sales preferred
  • Prior experience working in a SaaS company or within the tech industry preferred
  • Skilled at performing cold calls and establishing strong professional relationships with customers
  • Self-motivated to achieve goals and exceed quotas, with a strong desire to do telephone outreach
  • Excellent written and verbal communication skills
  • Ability to thrive under pressure
  • Strong contract negotiation and closing skills
  • Bachelor's degree strongly preferred

Benefits
Besides the opportunity to work with smart, fun, hard-working Knowland employees, you will have uncapped growth potential, a work/life balance, and a competitive suite of benefits. Benefits include health, dental and vision insurance, 401K with company contribution, short and long-term disability insurance, life insurance, gym reimbursement, tuition reimbursement, childcare reimbursement and paid holidays and paid time-off. We also offer SmartBenefits for our DC employees. Pay, benefits and incentives are all highly competitive.

Location/Work Environment
In our Washington DC office you’ll be in the heart of Chinatown, minutes from all the major metro lines, around the block from the Verizon Center, and surrounded by restaurants. Our renovated exposed-brick office hosts an energetic, hard-working team that dresses casually, attends weekly happy hours, and works together in a supportive, friendly and encouraging environment. Our CEO is transforming the way we work, putting in place a team that takes to heart our company-wide values, setting the stage for Knowland to reach new heights.

About Us
Knowland is a globally recognized provider of meeting and group data that offers extensive insight into market analytics, group industry trends, and powerful benchmarking tools. Over the past decade, we have developed innovative, creative products for the hospitality industry that help increase group revenue performance. Our technology gives hoteliers the tools to define market potential, target the most profitable group opportunities, increase market share, identify and develop new customers, and gain insight into group characteristics and booking patterns. Knowland tools are developed around the idea that by understanding a group’s booking behaviors and patterns of the past, opportunities are created for the future.

Knowland is an equal opportunity employer and seeks qualified candidates regardless of race, religion, gender, sexual orientation, disability, national origin or age.


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