The Senior Administrative Assistant will aid the Head of the Department of Industrial Engineering (INE) and Engineering Systems Management (ESM) Director and faculty by coordinating a wide variety of services to include scheduling meetings; student records and interfaces; correspondence; office management; fiscal affairs; equipment utilization; records control; special management studies; INE conference, symposiums and workshops arrangements; and INE outreach activities.
Department of Industrial Engineering (INE):
• Provide a full range of administrative support: schedule meetings, calendar maintenance, phone enquiries and serve as departmental help desk.
• Draft correspondence, emails, reports, minutes, etc.
• Arrange travel plans and itineraries; compile documents for travel-related meetings.
• Identify administrative needs, develop and implement appropriate solutions or recommendations.
• Analyze procedures and workflow of the department and recommend improvements in areas such as student services and various support functions.
• Review and answer correspondence.
• May provide assistance and help to incoming students as to what INE and ESM courses are prerequisite requirements based on the AUS catalogs.
• Perform other related duties as necessary.
• Attend to student enquires and day-to-day needs.
• Support faculty in issues related to INE and ESM programs.
• Announce INE and ESM seminars
• Handle textbook requests for INE and ESM courses.
• Respond to enquiries about INE and ESM programs.
• Analyze and plot data needed for CAA and ABET reports.
• Generate Banner reports addressing CAA and ABET requirements.
• Assist in putting together accreditation reports and in organizing the CAA and ABET visits.
Outreach:
• Work with CEN Outreach Manager, department heads and faculty on INE conferences, symposiums and workshops.
• Coordinate and arrange meetings, programs, lodging, events or conferences; prepare agendas, reserve and prepare facilities, housing and caterer; issue information or invitations; coordinate speakers; and manage event budgets.
• Draft correspondence, emails, reports, minutes, etc.
• Identify administrative needs; develop and implement appropriate solutions or recommendations.
• Improve procedures and various support functions for INE workshops and conferences.
• Perform other related duties as necessary.
Qualifications Required:
• Bachelor’s degree plus a minimum of six years of a similar office experience
• Excellent verbal and written communication skills.
• High standards of interpersonal skills.
• General computer skills and the competency in using MS Word, MS Excel and MS PowerPoint, and the ability to develop competencies in iLearn and Banner (if not already able to use the systems).
