Intuit is the global leader in financial management software improving the lives of more than 45 million people and over $4 billion in annual revenue. Our flagship products – QuickBooks, TurboTax and Mint – define our commitment to revolutionize the way people manage their finances from loving running their business to easily filing taxes and getting the biggest refund.

The Self-Employed customer segment is a top company priority. There are +50M Self-Employed individuals in the US and the number is exploding thanks to the growth of the on-demand platforms like Uber. Self-Employed individuals face the challenge of managing their finances and filing taxes at the end of the year. We’ve built a great product that solve their needs like nothing else on the market. QuickBooks Self-Employed (QBSE) enables people to automatically track income, expenses, miles and deductions through the year to get control of their finances and be ready for tax time. Come tax time, and QBSE allows customers to collaborate with an accountant to easily file their taxes and for those with higher confidence, integrates with TurboTax Self-Employed (TTSE) for an easy filing. The Self-Employed team is the epitome of a “start-up” inside a large company. We move fast, get things done, wear multiple hats, and take big swings. This team is a great place for high-performing talent interested in a fast-paced learning environment with bold goals. We are looking for someone that is passionate about high growth products and making a meaningful difference in the world. Someone who is bold and has strong drive and initiative to take QuickBooks Self-Employed to hundreds of thousands of new users. The QuickBooks Self-Employed Marketing team is looking for a Senior Marketing Manager a top company priority. Specifically, our strategy of growing QBSE through Accountants around the world and bringing an unprecedented experience for Self-Employed to do taxes with an expert. You will co-drive with a partner on the Accountant team and the Product team to craft a go-to-market strategy and execution that will deliver hundreds of thousands of new users.

Responsibilities

  • Develop customer insights to uncover attitudes and behaviors of Self-Employed prospects
  • Turn customer insights into an actionable go-to-market strategy for QBSE through Accountants. You will co-drive strategy and execution with a marketer from the Accountant team in the US and be the main driver for world-wide growth with high visibility to senior leaders. Go-to-market plan is inclusive of:
- Customer backed positioning and messaging delivered across the end-to-end experience (marketing and product)

- Pricing and business model innovation

- Multi-channel awareness and acquisition campaigns: TV, search, display, mobile, social, content, partners, DR, PR

- Partner with finance to define (and manage towards) user growth and revenue goals

  • Build strong relationships with marketing teams across QuickBooks and Accountant teams
  • Partner closely with product team (product managers, designers, and developers) to deliver new delightful experiences to grow conversion, active use and customer delight
  • Continuously learn and iterate through quick tests marketing programs to continuously improve growth outcomes
  • Continuous customer and market insights to shape strategy and execution and influence across company stakeholders
  • Present to senior leaders (VPs and SVPs) on regular basis
  • Manage business performance on a weekly basis and actively analyze data to tell performance story to senior leaders and identify insights for improvement
  • Beyond your role, be a leader and key contributor to the broader QBSE Marketing team

All of the above, is in service to driving massive growth for QBSE by hundreds of thousands of new self-employed users and making a meaningful difference in their lives by saving them thousands on taxes and giving them control of their finances.

Qualifications

Marketing

  • Strong strategic thinker with experience developing and executing go-to-market strategies
  • Passion for delighting customers and using customer insights to improve end-to-end experiences
  • Experience creating and executing high-impact multi-channel marketing campaigns across digital and offline channels (advertising, web, mobile, email, in-product, etc)
  • Solid understanding of marketing fundamentals to drive growth (positioning, messaging, segmentation, pricing, business models, digital channels, conversion funnels, LTV, CAC, A/B testing, brand)
  • Identifies big insights by synthesizing inputs from multiple data sources to unlock growth opportunities; develops business cases and activation plans to support
  • 5+ years of business experience leading complex marketing strategy development and crossfunctional execution
  • 1-2 years of experience in software marketing
  • Experience growing into global markets highly preferable but not required

Leadership

  • Demonstrated leadership, evidence of outstanding performance and fast learner
  • Ability to develop a strategy & secure cross-functional support
  • Strong cross-functional leader who adopts a collaborative approach to problem solving & builds enduring partnerships
  • Effectively influences across teams and across all levels (up to executives) to mobilize cross-team initiatives
  • Ability to prioritize and make strategic choices, specifically narrowing from a range of opportunities to highest-impact levers
  • Bias for action and experience with rapid testing and optimization
  • Solid analytical skills & business judgment
  • Exceptional communication skills: verbal, written, visual/presentation
  • High energy & positive mindset attitude
  • Track record of taking on bold challenges vs. incremental improvements
  • BA/BS required, MBA preferred
  • Strategy experience is a plus (marketing strategy, strategy consulting, corporate strategy)

Location

The position is full-time and based in Mountain View.

Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.

Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market – from QuickBooks® and TurboTax®, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intui


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