Job Responsibilities:
1. Coordinate and carry out student recruitment campaigns for undergraduate and graduate programs in the UAE and abroad2. Administer digital student recruitment activities and events
3. Handle AUS’ profile on major internet-based student recruitment websites
4. Coordinate and follow-up implementation of media plans in support of student recruitment campaigns
5. Handle social media campaigns designed for increasing awareness and generating leads
6. Handle enrollment related calls, email queries and chats on the Info Desk platform, CRM and other systems
7. Deliver introductory presentations in various venues and on various occasions as needed in English and Arabic
8. Represent the Office of Enrollment Management in a wide range of events and activities
9. Coordinate with AUS’ academic and administrative entities on student recruitment events and activities
10. Act as a point of contact (case officer) for prospective students
11. Handle walk-in inquiries at the admissions office using the queuing system
12. Counsel undergraduate and graduate applicants
13. Process graduate and undergraduate applications. Includes screening, evaluating, admission offers, communicating with applicants, data entry and execution of decisions on various systems including ERP and CRM
14. Provide file completion and registration support to new applicants at the beginning of each semester
15. Assist in the development of OEM informational literature
16. Contribute to the annual operational and event planning process
17. Generate and analyze reports
18. Create and update presentations
Qualifications and Job Skills Required:
1. A bachelor’s degree, or equivalent, in a relevant field2. 3-year experience in a related field, preferably student recruitment and university admissions
4. Excellent English communication skills, both verbal and written (mastery of Arabic, Russian or Chinese is an advantage)
5. Excellent knowledge of MS Office
6. Fair knowledge of CRM systems
7. Familiarity with information systems used by higher education institutions
8. Familiarity with e-marketing concepts and techniques
9. Ability to work as a team member
10. Ability to travel intensively
11. The candidate must be punctual, detail oriented, organized and able to multi-task and work under pressure. The candidate should also show ability to adhere consistently to policies, procedures and processes
Interested applicants should submit a cover letter and curriculum vitae with the names of three references to recruitment@aus.edu. The position applied for should be mentioned in the email subject line.
Only shortlisted candidates will be contacted. Applicants who do not meet specified requirements will not be shortlisted.
AUS alumni are encouraged to apply for these positions.
AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, or marital status. We assure you that your opportunity for employment with us depends solely upon your qualifications.
NOTICE TO APPLICANTS: AUS complies with the US Americans with Disabilities Act of 1990. During the interview process, you may be asked questions concerning your ability to perform job-related functions. If you are given a conditional offer of employment, you may be required to complete a post-job offer medical history questionnaire and undergo a medical examination, and all information will be kept confidential and in separate files.
Postal Address:
American University of Sharjah, Human Resources PO Box 26666, Sharjah, UAE, Fax: +971 6 515 2139
