Communicates and collaborates with external and internal customers to identify and analyze information needs, project specifications and functional requirements. Gathers, interprets and documents customer business needs that are translated into application requirements, operational requirements, use cases and test cases. Serves as the conduit liaison between internal business units, vendors and software application development teams.Your role:
- Interacts with a diverse group - project managers, executives, managers, and subject matter experts to elicit, clarify and gather business requirements for internal business projects
- Uses interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios to obtain requirements
- Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
- Uses business analysis to define and chart tasks and workflows in conjunction with project managers
- Assesses technologies to create developmental specifications as well as detailed use and test cases
- Plans and organizes time, priorities and resources to coordinate multiple initiatives simultaneously and produce deliverables on target
- Use requirements to drive the design or review of test cases and process change requests
- Researches and applies best business practices within and outside the company to establish benchmark objectives
- Reports issues and obstacles management which may impact project initiation or completion
- Demonstrates proven, broad based business acumen including business/financial analysis, contract/partnership management and team leadership
- Performs other duties as required
Prove it!- Bachelor’s degree in Business Administration, Accounting, Economics, Computer Science or related field is required
- Minimum of seven years (in excess of degree requirements stated above) of progressively responsible experience in internal business and technical analysis
- Minimum of two years of experience in project management roles preferred
- Demonstrated proficiency with technical writing
