Application Procedure:
Complete application packets will be accepted until the position is filled; however, those submitted by 11:59 p.m. (PST) on May 22, 2019, are assured consideration.
Applicants must submit all of the following materials online at http://hrjobs.mtsac.edu to be considered for this position:
1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and
experience.
3. A detailed résumé that summarizes educational preparation and professional
experience for the position.
4. Two letters of recommendation that reflect relevant experience (do not use
social media or professional networks as a means to provide letters of
recommendation).
Basic Function/Overview:
Under general supervision, performs a variety of routine office support, customer service, and/or program support duties according to standard procedures on behalf of designated professional, supervisory, managerial, or administrative positions; performs basic word processing, data entry, and typing; prepares correspondence using a standard format; interacts frequently with students, staff, faculty, and the general public and explains department and/or program policies and procedures, provides other District information, and/or directs questions and inquiries to the appropriate staff; may assist students and other customers with basic program eligibility questions and the completion of required forms and applications; schedules appointments with other department staff.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or managerial personnel. Exercises no direct supervision of staff.
CLASS CHARACTERISTICS
This is the first of four levels in the Administrative Specialist series. Initially under more direct supervision, incumbents with general office support experience perform work such as customer service at the front counter and over the phone; provides assistance to students, staff, and the general public with program requirements, policies, procedures; document preparation and completion; file and records maintenance; data entry; and screening phone calls, visitors, and mail, and directing questions to the appropriate staff; working with a basic degree of independent judgment, tact, and initiative within clearly defined work procedures and standards. This class is distinguished from Administrative Specialist II in that the latter performs a broader range and more complex office support and administrative duties, more extensive and involved direction and oversight of student workers and/or hourly workers, and/or a specialized function related to the area of assignment, program, or department.
License(s) & Other Requirements:
The incumbent may periodically be required to travel to a variety of locations. If operating a vehicle, employees must have the ability to secure and maintain a valid California driver’s license.
