• VePub Press
  • Notes
  • Introduction to Statistical Quality Control
The Eight Dimensions of Quality:
*Performance
*Reliability*Durability*Serviceability*Aesthetics**Features*Perceived Quality*Conformance to Standards
Douglas C. Montgomery, Arizona State University
Performance
 
Reliability
 
Durability
 
Serviceability
 
Aesthetics
 
Features
 
Conformance to Standards
 
Perceived Quality
 

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